We know you have questions about the indoor playground, that's great! Because we want to provide answers! Below you will find most of the typical questions we get asked regarding playground and recreation projects. Of course if you don't see an answer to your question, feel free to reach out to your recreation consultant, or our friendly customer service staff.
1. What's your delivery time ?
Usually takes 20-35 days.It depends on the size of the playground and the complexity of the indoor playground.
2. Will the product exactly same as design?
It is not just same. It is better on real than on design. We can send you the designs and playgroud videos of our previous cases.
3. What make Bettaplay different from other suppliers?
BETTA PLAY is your 1-stop solution kids zone builder and consultant. We can provide product sales and program consulting services. We have our own indoor playground brand Pokiddo. Pokiddo is a China-based manufacturer and franchise brand of trampoline park, indoor adventure park, family entertainment center, children indoor playgrounds, etc. We are the leader in customer service and safety as we support all our franchise parks from every angle. From our first conversation to the last dollar you make from your park, we are here for you. We’ll help with your investment analysis, design and planning, equipment upgrade, POS system, marketing, social media, park management, and more!
4. What's the overall cost to get the indoor playground equipment?
What’s the size of your space that you want to build the indoor playground? We can send you the designs and prices of our previous cases, for your reference.
5. How long does it take to build an indoor playground?
The project time to build an indoor playground depends on the size of your playground. Generall
it takes around 3-4 months to get the equipmentready for your indoor playground business.
Design: 7-15working days. At there are not many parts of the design drawing that need to be modified.
Production: Usually takes 20-35 days. It depends on the size of the playground and the complexity of the indoor playground.
Shipping: It will takes about 25-45days. The shipping time to different ports is different.
Installation: It will takes about 15-40days. This is based on the size and the complexity of your playground.
6. What service does Bettaplay offer in building an indoor playground?
When you are planning to build an indoor playground, you would expect to get turnkey service from an indoor playground manufacturer or franchise company. Bettaplay, founded in 2017 and with years of experience, is not only a manufacturer of indoor playground but also offers franchise opportunities. We offer design, manufacture, installation and maintenance guide operation guide of indoor park. So far we've built up 60+ franchise parks.
7. What is the Minimum Ceiling Height Required for indoor playground?
The ceiling height of the playground will affect the height and layers of the indoor playground equipments, usually the height of one layer of indoor playground equipments is 1.4-1.7 meters for the maze area. If you want to make your playground more playable and add some fun slides, the equipment needs at least 2 layers, the ceiling height of the playground needs to be more than 3 meters.
8. How Long Does It Take to Install indoor playground?
The indoor playground installation period depends on the indoor playground size and the installation team.
For example, if it's a 200sqm2 indoor playground, we would send two engineers to guide the installation and it takes about 1-2 weeks to finish. By the way, we would need assistant workers to help our engineers. It should be confirmed according to the complexity of the indoor playground equipment.
If you install the playground on your own, probably it would take longer time. We could offer a comprehensive set of plans or manuals for you to do the installation.
9. How to do indoor playgroundmaintenance?
A. Create Checklists for your indoor playground
B. Make Daily Check as a Maintenance Routine
C. Regular Cleaning and Disinfection Process
D. Inspect the Jump Mats of the trampoline area and also the sharp parts that can easily hurt kids.
E. Maintenance for indoor playground ball pit
10. Does your products have any warranty?
Yes! I will send you our Warranty Card of the indoor playground.
For the accessories which customer may need to change and use in 1 year, we have already delivered 10% more for extra use,such as the safefty net , screws, foam tubes , galvanized pipes, cable ties, which can support you at least 1-2 years under normal use.
