Remember that old T.V. show The Dating Game? A bachelorette could choose to go on a date with one of three bachelors who were hidden from view. After a brief Q&A session, the chosen bachelor was revealed and the bachelorette would join him on a date.
This process of finding and selecting a good date seems almost random, doesn’t it? Each bachelorette may have her own idea of what qualities to look for in a date and has little time to investigate her options.
Thankfully, when it comes to looking for suppliers to manufacture your product, you have more options available. And, of course, you don’t have to date them. But choosing the right supplier is almost as important as choosing a lifelong partner.
Finding and selecting the best supplier is an essential first step to managing product quality and limiting product defects in your orders
Choose the wrong supplier and you could face shipping delays, poor quality and product returns. But choose the right supplier and you’ll be on your way to quality products and satisfied customers.
What makes a good supplier? Suppliers that possess these characteristics of a good supplier are a cut above the rest.
1. Accountability for quality issues
Admitting to a mistake can be difficult. But when your goods are on the line, working with a quality supplier that takes responsibility for their half of a deal can make a world of difference. That’s why accountability for quality issues tops the list of characteristics of a good supplier.
2. Production capabilities
Most importers understand the importance of looking for suppliers who can actually manufacture the product they want. In fact, many importers focus so much on production capabilities of a prospective supplier that they overlook other vital considerations.
3. Expertise in your product type and target market
A supplier is more likely to be familiar with common quality issues related to your product if they have experience manufacturing a similar product. They’re more likely to be able to identify and fix problems proactively before those problems affect a large portion of the order.
4. Culture fit: the best suppliers are willing to work with you
The “ideal” supplier is rarely the same for every importer. A manufacturing giant like Apple will have different standards for their suppliers than a first-time buyer that sells on Amazon.
5. Ease of communication
Language and cultural barriers can present real challenges for importers looking for suppliers overseas. You’ll benefit greatly from working with a supplier that’s easy to communicate with. Effective communication can prevent a variety of problems ranging from production delays to product nonconformities.
They’re more likely to be able to identify and fix problems proactively before those problems affect a large portion of the order.
