Customized Packing is also available. The products are always customized, so the package and size need to be confirmed before shipping.
20-30 days later after we receive your deposit
Our after-sale service
if you don't receive your order,You will get a full refund if your order does not arrive within the delivery time promised by the seller.
2.Full or Partial Refund
if the item is not as described
If your item is significantly different from the seller’s product description, you can
A: Return it and get a full refund, or B: Get a partial refund and keep the item.
Q：what's your payment term ?
A : T/T, Our normal payment term is 30% as deposit, balance before loading.
For large order, we accept L/C.
For trial order about some play parts, we accept western union, paypal or cash.
Q： How can I place order ?
A : Sign contract-- Pay deposit -- Production-- Pay balance--loading -- delivery
Q： What's your delivery time ?
A : It is based on the quantity you order. But normally, our production time is 14 work-days.
Q： Do you have the project in our country we can have a check?
A : BETTA have already many successful playground project around the world, contact us freely for the already done project case close to your home now.